If your gas hot water system isn’t working, you’ll need a qualified gas plumber to assess and repair it. Depending on its age and the cause of the issue, we can usually have it up and running the same day. If specific parts are needed, it typically takes just a few days. Gas hot water and heating systems have many more moving and complex mechanical parts compared to electric systems, so they often require calibration, cleaning, and occasional repairs throughout their lifespan.
Strange Sounds: While some noise is normal, excessive and unusual sounds like knocking, banging, popping, and rumbling indicate that your heater likely needs servicing or repair.
Hot Water Running Out: Over time, storage tank-based systems lose their heating efficiency, leading to lower maximum temperatures and less available hot water.
Discoloured or Rusty Water: Sediment and rust can accumulate inside the storage tank. While sediment can be drained, rust is often irreparable, making tank replacement a more cost-effective solution.
Varying Temperatures: Inconsistent water temperatures are a common sign of a failing hot water system. If the unit isn’t very old, it might just need a simple repair or service. However, older units may need replacement.
Low Water Pressure: Low or trickling hot water from taps suggests sediment blockages in the tank, reducing pressure. While hard to fix in storage tanks, tankless systems can often be repaired.
System Age: Systems over 10 years old, especially those 15 years or more, might need to be replaced. Older systems perform less efficiently and cost more to run, while newer models are more energy-efficient. Regular servicing can extend lifespan, but annual checks are recommended for systems over 5 years old.
Higher Electricity Bills: A significant increase in gas bills (beyond typical cost increases) often indicates an inefficient hot water heater. Repairs or servicing can improve efficiency and reduce costs.
There are many reasons to trust us with their plumbing needs, but here are just a few:
Yes sometimes, but we will let you know. Once we have seen the system, model, its age and condition we will be well-placed to advise on the best solution, whether that be repairing it or perhaps upgrading to a newer more efficient system
Yes but not always. Most systems will have common problems we can fix with parts we carry or we can just service and calibrate them to get them working again. Sometimes the problem may require more specialised parts which can take longer
We don’t have a fixed fee, but a regular service takes that doesn’t require major parts about an hour and will commonly cost about $XXX
We offer a full 1-year warranty on all our labour and workmanship. All appliances and products have their own manufacturers’ warranties but most of all, we offer a full satisfaction guarantee meaning that the job won’t be completed until you are satisfied. That’s how confident we are in our work
Yes. We can accurately estimate most common plumbing issues over the phone, but for anything more complex we will do a site visit and supply a full written quotation, no pressure, no obligation. Sometimes we can encounter more problems than initially thought, but we will always discuss these with you if they occur
We are based in Boolaroo but service Speers Point, Warner Bay and most Lake Macquarie suburbs